Vision, Mission and Quality Policy
ACSS aims to be an expert in debt collection & management business.
Mission
ACSS is committed to provide excellent collection service, emphasize on human resource development with service consciousness and promote business ethics to foster a stronger company image in order to deliver highest level of customer’s satisfaction.
Quality Policy
ACS Servicing (Thailand) Co., Ltd., collection and legal service company, is committed to providing quality services together with social responsibility. The Company defines Corporate Quality Service Policy to be guidance for business operations as follows.
• Service Continuity
The Company establishes the business continuity management for available services in case of crisis or emergency.
• Customer Satisfaction
The Company provides services to meet the needs of clients and customer, and always improves services for the satisfaction of clients and customers.
• Information Security
The Company is committed to protecting the privacy and confidential information from incident and threat for the purpose of maintaining confidentiality, integrity, and availability of information.
• Environmental Concern
The Company takes the environmental impact into consideration to prevent pollution and reduce resource use in which operates. The company is required to comply with the laws and requirements related to the environment strictly and monitor of environmental performance for continuous improvement.
The Company will communicate the policy and operations to all employees at all levels, including those who have been involved with the Company, or working on behalf of the Company, and disseminated to the public. It is the duty of every employee to comply with regulations and procedures prescribed for the purposes of this policy.